Placeholder — replace before launch. This page must contain a full UK GDPR-compliant privacy notice covering: who the data controller is, what personal data is collected, why it is collected, how long it is retained, who it is shared with, user rights, and how to contact the data controller or lodge a complaint with the ICO.
Who we are
WClaimz is an independent support service for Windrush generation claimants and their families. We are registered in England and Wales.
For any privacy-related queries, please contact us at hello@wclaimz.co.uk.
What information we collect
We may collect the following information when you use our website or contact us:
- Your name and contact details (phone number, email address)
- A brief description of your enquiry or situation
- Information about how you found us (referral source)
- Technical data collected automatically via cookies and analytics tools (see our Cookie Policy)
How we use your information
We use your information to:
- Respond to your enquiry and provide support
- Manage your case or referral through our CRM system
- Send follow-up communications where you have consented
- Improve our website and services through analytics
Legal basis for processing
[To be completed before launch — specify the lawful basis under UK GDPR Article 6, e.g. legitimate interests, consent, or contractual necessity.]
Who we share your information with
[To be completed before launch — list any third-party processors, e.g. HubSpot CRM, email providers, analytics platforms.]
How long we keep your information
[To be completed before launch — specify retention periods for different data types.]
Your rights
Under UK GDPR, you have the right to access, correct, erase, restrict, or object to the processing of your personal data. You also have the right to data portability and to withdraw consent at any time where consent is the basis for processing.
To exercise any of these rights, contact us at hello@wclaimz.co.uk.
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies and analytics
We use cookies and analytics tools including Google Analytics 4 and Microsoft Clarity. Please see our Cookie Policy for full details.
Changes to this policy
We may update this policy from time to time. The date of the most recent update will be shown below.
Last updated: [Date — replace before launch]